In today’s digitally connected society, it’s more important than ever to understand and properly demonstrate empathy. According to Belinda Parmar, CEO of The Empathy Business, empathy is just as important in business communications as it is in personal communications. Empathy should shape how you get a delivery update on the package you just ordered, how you obtain status updates for an upcoming flight, ...
I’m super excited about chairing the incredible Industry of Things World Asia conference in Singapore this July. It is already looking like a stellar lineup. Check it out and hope to see you there!
Industry of Things World Asia ‒ where Industrial Internet of Things and Smart Manufacturing experts meet to realise the 4th ...
It was a huge honour to deliver the opening plenary at the AEFR XV Congreso Fundraising in Madrid in September 2015.
From asking to engaging, why the mobile mindset is a game changer for fundraising, and beyond!
The visible impact of our evolution to a species of “Phono-Sapiens” is everywhere. From the oceans of smartphones we see at live music concerts to the enormous growth in fundraising from mobile devices. Todays consumers have never been more connected, and charities have never been able ...
Winning can be a joy. It’s what we are encouraged to do all the way from our childhood sports days at school to our modern workplace environment, both individually and as a team.
It’s a special kind of satisfaction to win at something you respect, or even love. To this day I remember being joyful beyond words when I won a Heinz “Noodle Doodles” art competition in Ireland back in the ...
Considering your next career move? Come and work with the cutting edge of mobile engagement, alongside the best in the business.
I was delighted to speak with Retail Futures “Insider Trends” about mobile, silo smashing, total customer experience and “phygital”.
Read the full interview here.
Originally published at OpenMarket.com
For many years Mary Meeker has been a part of my professional life, particularly when I need to add context to conference presentations. Every year since the turn of the millennium, the virtual printing presses at Kleiner Perkins Caufield & Byers (KPCB) have flown into overdrive as millions of technology journalists, consultants, and other professionals pore over Mary’s gems of wise analysis. The annual ...
Many thanks to the folks at mCordis for this list of Digital, Social and Mobile Marketing Industry Thought Leaders, very honoured to be included!
Here’s the list, if you would like to suggest an addition reach out to mCordis with your ideas!
Click here for the original list: www.mcordis.com/industry_thought_leaders
Digital, Social and Mobile Marketing Industry Thought Leaders
It is important to follow the ...
The Institute Of Fundraising (IoF) National Convention is, without fail, an inspiring and enjoyable get together of some of the most experienced and innovative people working in the third sector globally.
I am REALLY looking forward to speaking at this years convention in June alongside the excellent Kathryn Brooke from the DEC:
Kathryn is Direct Marketing Manager at the Disasters Emergency Committee. She started fundraising after volunteering for a year at Sheffield Children’s Hospital. Since then she has ...
Honoured to be joining a tremendous lineup of speakers at 4YFN 2015 in Barcelona!