I was delighted to speak with Retail Futures “Insider Trends” about mobile, silo smashing, total customer experience and “phygital”.
Read the full interview here.More →
I was delighted to present “Optimising the Mobile User Experience” at #EiG14, referencing a joint webinar given by SkyBet and OpenMarket for the MMA relier this year.
…and heres a very helpful summary of my ...More →
Having attended the excellent Guardian Activate last year, I was hugely honoured to be invited to present at Activate 2014 *and* also DJ afterwards for the stellar lineup of speakers and guests from the worlds of mobile, tech, the sharing economy and especially the world of FinTech innovation.
Here is the presentation, delivered in a whisker over 5 minutes. The “It’s The Year Of Mobile” slide was delivered flashing with a QI klaxon sound, highlighting the fact that every year is ...More →
A few months ago I shared the following Wikipedia definition at a conference in London… “an information silo is a management system incapable of reciprocal operation with other, related information systems”. A rumble of agreement grew from the assembled audience of marketing and ...More →