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OISIN LUNNY

ARTICLES BY JOURNALIST OISIN LUNNY

An award-winning marketer, mobile expert, and journalist, the work of Oisin Lunny has been translated into Chinese and Arabic, and read over half a million times as a senior contributor to Forbes, music editor at PHOENIX Magazine, and via regular contributions to The Guardian, CX Magazine and many others.

Oisin has been featured in The Observer, BBC News, Business Reporter, NME, Rolling Stone, The Irish Times, El Pais, Cinco Dias and others. He is also the editor of Adrian Swinscoe’s books Punk CX  and Punk XL.

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ARCHIVE

FORBES

THE GUARDIAN

PHOENIX MAGAZINE

Download the PHOENIX media pack here

DIGITAL DOUGHNUT

MOBILE ECOSYSTEM FORUM

IT PRO PORTAL

  • The lady with the internet connected lamp (IT Pro Portal)
  • SMS is 25 years old, and still going strong (IT Pro Portal)
  • Can companies keep in touch on a Phono Sapiens planet? (IT Pro Portal)
  • The next evolution of SMS is richer than ever before (IT Pro Portal)
  • Insights on RCS and how it will replace SMS [Q&A] (IT Pro Portal)

CUSTOMER EXPERIENCE MAGAZINE

SBC NEWS

  • Let’s Talk About CEX (SBC News)
  • My Kingdom For A Smartphone (SBC News)
  • Mobile Obsession Creates Big Opportunities For Data Drive Marketers (SBC News)
  • Mobile UX, The Invisible Link To The Digital World (SBC News)
  • How The Market Leaders Are Getting Phygital (SBC News)

OTHER PRINT & ONLINE ARTICLES

  • BRANDED PODCASTS AND THEIR EFFECTIVENESS IN MARKETING (Irish Tech News)
  • Rethinking A Tech Powered Supply Chain (IMTS)
  • Are we seeing the death of brand loyalty? (The Drum)
  • Building Trust With RCS “ The Customer Experience Tool You Never Knew You Needed (Shep Hyken)
  • Going for gold – what fintechs can learn from text(Banking In Tech)
  • Retailers face a stark choice for 2018: Embrace empathy or lose customers (Retail Customer Experience)
  • Three ways to get your customer experience message right (Customer Experience Insight)
  • 2018: Can Brands Survive the Post-App Economy on a Mobile First Planet? (Mobile Marketing Watch)
  • In customer experience, boring is the new cool (Adrian Swinscoe blog)
  • When It Comes To Customer Experience In 2018, Can We Make Boring The New Cool? (Adrian Swinscoe on Forbes)
  • How To Optimise Your Mobile Marketing (Myndset Podcast)
  • Expert from OpenMarket to speak at Maldives CX Conference 2017 (Corporate Maldives)
  • Your customers are mobile, so your customer service needs to be mobile too (Travolution)
  • Building empathetic connections through mobile engagement (Irish Tech News)
  • Appsolutely: Time for the death of apps? (Smart Chimps)
  • Mobile Guru Oisin Lunny Talks To Durtti About Soon Being Able To Feel The Jeans On Your Screen Before You Buy Them (Durtti)
  • RCS: The Next Evolution of Mobile Engagement (GSMA webinar)
  • Mobile Commerce in the Phono Sapiens Era (GSMA webinar)
  • Customer experience is all about empathy, here’s how to harness it (Adrian Swinscoe)
  • How artificial intelligence will transform marketing (RetailDive)
  • They’re Here! SMS, Chatbots & a Halo of AI (Adotas)
  • Is SMS the Future of Mobile Marketing? (Simpleweb)
  • 20 Years of Mobile Marketing (Simpleweb)
  • How artificial intelligence will transform marketing (Mobile Marketer)
  • What new healthcare technology means for security in the ‘Phono Sapien’ era (Future Health Index/Philips)
  • IBC Rising Stars program nurtures new talent (online/TVB print edition)
  • The Internet of Cha-Chings (Telemedia Magazine print edition)
  • The New Age Of Messaging (Telemedia)
  • When an SMS could save your life (OpenMarket)
  • From destination to conversation: How mobile is changing commerce in our phono sapien world (GSMA)
  • Top 10 Takeaways from 10 Global Conferences (OpenMarket)
  • That’s (VR) Entertainment (Ragged Cult Magazine)
  • OpenMarket at SXSW 2016 (OpenMarket)
  • Ten LinkedIn Tips from a Top Ten LinkedIn Marketer (InsiderHub)
  • Is #Social Customer Care Harming Your #Brand? (Digital Marketing Magazine)
  • Can Customer Care Be Given In 140 Characters Or Less? (LinkedIn)
  • Customer Care Sometimes Takes More Than 140 Characters (Contact-Centre.com)
  • Top Five Tips for Winning on LinkedIn (OpenMarket)
  • Can Customer Care Be Given In 140 Characters Or Less? (Tech Week Europe)
  • M-Retail Market Performance (IMRG)
  • Mobile ad-blockers: Are Samsung and Apple killing mobile advertising? (Computer Business Review)
  • Ad-blocking an effective shield against ineffective “Spray and Pray” marketing (B2B Marketing)
  • Why the ad-blocking debate is restarting the mobile engagement conversation (Fourth Source)
  • Why Austin, Texas is a Serendipity Magnet for SXSW (OpenMarket)
  • The Lifestyle Economy (OpenMarket)
  • Don’t Underestimate The Iceberg (Institute Of Fundraising)
  • How To Increase Mobile Giving At Live Events (JustGiving)
  • Fundraising magazine “Upwardly Mobile” feature (print)
  • Predictions for mobile giving are skyrocketing says Oisin Lunny at Integrated Digital Fundraising conference (Charity Digital News)
  • Mobile Obsession Creates Big Opportunities For Data-Driven Marketers (Ad Exchanger)
  • Let’s talk about CEX (LinkedIn)
  • Making the World a Better Place Through Mobile Engagement (OpenMarket)
  • What were the top retail innovations of 2015? Industry experts reveal all (Insider Trends)
  • Trend Insight: Oisin Lunny of OpenMarket (Insider Trends)
  • Toothbrushes, Toilets, Human Beings and Mobile (LinkedIn)
  • Restrictions introduced on charity adverts on London trains (Fundraising.co.uk)
  • What’s The Future For Mobile Music? (Record Of The Day)
  • Silo-smashing, Join the Movement! (OpenMarket)
  • Calling the tune, what’s next for mobile music? (Telemedia News)
  • TCE & MEP, the Killer Apps for Supercharged Enterprise Mobile Engagement (OpenMarket)
  • 30 Second Interview (Telemedia News)
  • UK Mobile Payments: Toward the Tipping Point? (eMarketer)
  • The Mobile Revolution Payments Report (EGaming Review)
  • Net grows to meet fresh demands (BBC News)
  • Irish Post Business Profile (print)
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