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IMRG Fashion Connect

By February 5, 2015January 12th, 2020No Comments

I’m delighted to be moderating a great panel at this years IMRG Fashion Connect event – come and say hi!

Panel Session 1 – Bringing the channel experience together

Customers are becoming evermore demanding – looking for high quality, cross-channel experiences and engagement from brands at each stage of their journey.

This session offers expert insights from EastGlobal-eKampylePumaSecret SalesWeird Fish and my Retail Practice to address the challenges and opportunities of bringing the channels together and achieving a single view of the customer.

Topics covered in this panel session include:

  • Maintaining the customer experience across multiple touchpoints
  • Understanding strengths and weaknesses of each channel
  • How mobile and tablet are continuing to change the customer journey
  • New trends and developments to look out for

Our expert panel will be lead by Oisin Lunny, Senior Market Development Manager, OpenMarket

Joining him will be:

  • Simone Williams, Head of e-Commerce, East 
  • Amir Schlachet , CEO, Global-e
  • Jonathan Ranger, Chief Revenue Officer, Kampyle
  • Ken Kralick, Head of Ecommerce – Europe, Puma
  • Nish Kukadia, CEO, Secret Sales 
  • Gerald Dawson, Finance & Operations Director, Weird Fish
  • Eva Pascoe, Head of Retail Futures, my Retail Practice