I was delighted to speak with Retail Futures “Insider Trends” about mobile, silo smashing, total customer experience and “phygital”.
Read the full interview here.
9
AUG
2015
AUG
2015
0
Delighted to contribute to the very cool Tug Life “pop-up expo” in Old St underground station this morning. I was talking about mobile trends, the invisible glue between the physical world and our digital selves, and how the right kind of new might be over 20 years old!
For more info about Tug Life visit www.tugagency.com
More → 17
JUN
2015
JUN
2015
I’m delighted to be moderating a great panel at this years IMRG Fashion Connect event – come and say hi!
Panel Session 1 – Bringing the channel experience together
Customers are becoming evermore demanding – looking for high quality, cross-channel experiences and engagement from brands at each stage of their journey.
This session offers expert insights from East, Global-e, Kampyle, Puma, Secret Sales, Weird Fish and my Retail Practice to address the challenges and opportunities of bringing the channels together and achieving a single view of the customer.
Topics covered in ...
More → 5
FEB
2015
FEB
2015